Daytronik Solutions

Go to content

Main menu

Total Recall Max Server

Digital Voice Loggers > Total Recall Digital Voice Logging
 
 
 
 


TOTAL RECALL MAX SERVER - OVERVIEW

User Benefits

  • High Capacity VoIP Recording: Superior cost per channel ratio without compromising on the features you need.

  • Reliable System: Stable Linux operating platform, with built-in hardware redundancy to ensure maximum uptime.

  • Secure: Tamper proof recording format and multi-level access control guarantees the security of your audio logging.

  • Hybrid: Single server solution records both VoIP and digital calls.

  • Accessible: Remote voice logger access and control software included with unlimited licenses.

  • Powerful: Comprehensive recording, search, monitoring and playback capability.


Key Features

  • VoIP (SIP, H.323 and RTP) and digital (ISDN) audio logging.

  • Up to 120 simultaneous VoIP sessions and/or ISDN calls in any combination.

  • Up to 60,000 hours / 350,000 individual call records stored onboard.

  • Configure, live monitor and search calls on your voice logger via LAN/WAN/VPN.

  • Highly configurable audio logging system.

  • Secure and tamper proof recording format.

  • One-click real-time call monitoring.

  • Feature rich call player.

  • Comprehensive search capability.

  • Archive to TCP/IP network storage or DVD/CD. Optional Blu-Ray archiving.


High Channel Capacity Voice Logging for VoIP & ISDN Systems

When call recording is critical to your operations, you need to know that your audio logger can expand and change to meet your needs. Total Recall Max Server is the solution for your recording needs now and into the future, offering high-capacity combined VoIP and digital call recording.

 
 

Easy PC Based Control
All VoIP recording unit functions and configuration are managed via your network and Remote Manager - PC software included with unlimited licenses as part of your solution. Our Java based client software is easily installed via a wizard based application, and offers intuitive setup and navigation for one or multiple units.
Unit configuration, live monitoring, search and replay functions may be performed from the convenience of your networked PC running Windows 7/Vista/XP/2K. Copy calls from your Total Recall unit or archive discs to your computer, or email calls in .mp3, .wav or secure .trc formats.Remote Manager can also be used to add notes to calls in real time, which can later be used as a search parameter in conjunction with time, date, channel, extension, call direction, number called or CLI (where transmitted).

 
 

Maximum VoIP Recording Reliability
Your calls are stored on mirrored, swappable RAID hard drives, to guard against losing your critical call records due to drive failure. Hot-swap power supplies are standard, as is support for SNMP alarms. Multiple hardware alarms warn users about potential problems, so preventative action can be taken.As Total Recall is CentOS Linux based, you can take advantage of the security, speed and reliability of an enterprise-grade UNIX operating system.

Long Term Storage and Archive
Store up to 60,000 hours / 350,000 individual calls onboard. You also have the option to automatically archive calls at pre-set intervals to inexpensive CD or DVD media, or via your network to a dedicated NAS or other networked hard drive. Optional Blu-Ray support provides portable ultra-high capacity archiving possibilities.

Multiple Security Options
Multiple password secured access levels ensure that important system functions are only available to authorised personnel. Access to all software functions and recording/monitoring channels is completely configurable on a per-user basis, which maintains your data security while extending the benefits of recording to more people within your organisation.

User-Definable Audio Logging
Start and stop recording (depending on your telephony interface) by VoIP session (SIP, H.323, RTP), ISDN D-Channel and Record-on-Demand (software control). Access to live monitoring is configurable per user-defined extension.Record-on-Demand gives users the option to record or discard current calls, or even to partially record calls if required. Record 100% of calls, or between user-defined times - the choice is yours.

Multiple Playback Options
Continuously live monitor by extension, and replay calls via the inbuilt media player in Remote Manager. All call monitoring and playback is performed via two simple GUI menus on your PC.

High Channel Density

Mix and match up to 120 combined VoIP and ISDN channels. Connect up to six ISDN spans to Total Recall Max Server. Additional VoIP and ISDN channels may be activated with a simple license key, up to the maximum 120 channels.

Do You Have Total Recall?
Proven in thousands of installations worldwide, Total Recall is the professional and cost effective choice in voice logging systems and services.


Can You Remember Everything That Was Said?



 
 
 
 


TOTAL RECALL DESKTOP SERVER – SYSTEM SPECIFICATIONS

Channel Capacity

  • VoIP: 120 Simultaneous channels in 10 channel modules.

  • ISDN: 120 Simultaneous channels in 10 channel modules (PRI E1) or 12 channel modules (PRI T1). Up to six ISDN spans may be connected.

  • Hybrid Mode: 120 channels of combined VoIP/ISDN.


Channel Inputs

  • SIP (RFC 3261, RFC2976, RFC2833), H.323 (ITU-T H.323, ITU-T H.225, ITU-T H.245), SDP (RFC3264), RTP (RFC3550)

  • ISDN PRI (ITU-T Q.931, National ISDN 1 & 2, Nortel DMS100, AT&T 4ESS, Lucent 5ESS, Euro ISDN).


Recording Trigger

  • SIP VoIP session, ISDN D-Channel, Record-on Demand (software controlled).


Voice Processing

  • PCM (ITU-T G.711a and G.711 mu law), SPEEX (3:1 compression), .wav (16 bit, 8 KHz) and .mp3 export.


Onboard Storage

  • RAID mirrored swappable SATA hard drives provide up to 350,000 calls.


Offline Storage

  • CD-R/DVD+RW, NAS/Network archive to Windows or UNIX systems (NFS v2/3, CIFS/SMB). Optional Blu-Ray archive.


Operating System

  • Linux (CentOS 5.2)


Database

  • SQL, up to 350,000 individual calls. Programmable retention options.


Remote Management

  • Remote Manager Windows PC Software compatible with Windows 7/Vista/XP/2000 is included with unlimited licences. Secure Java program allows full unit configuration and utilisation via LAN/WAN/VPN or 56k Dialup. Wizard-based installation.


Call Playback Options

  • Continuous live monitor by extension, call replay via network & remote PC with Remote Manager software. Play, fast-forward, rewind and pause controls.


Security

  • Multiple user levels, password controlled. Configurable channel access by user. SNMP alarm support. Hot-swap 350+350W PSU.


Playback Search Parameters

  • Extension name, time, date, dialled number or incoming number (where available), call duration, call direction, channel number, user-added note.


Dimensions and Weight

  • Dimensions : 89 (H) x 437 (W) x 648 (D) mm.

  • Weight : 25 Kg.


Network

  • 10/100/1000 Mbps Ethernet, TCP/IP. Network time synchronisation via NTP.

  • Optional TCP/IP CDR interface.



ALL SPECIFICATIONS SUBJECT TO CHANGE WITHOUT NOTICE


 
 
 
Back to content | Back to main menu