Daytronik Solutions

TOTAL RECALL MAX RACK LOGGERS - OVERVIEW

User Benefits

• Reliable Voice Loggers: CentOS Linux operating system, combined with mirrored removable RAID hard drives, hot swap power supplies, and Intel ™ Dual-Core processors.
  

• Secure Call Recording System: Tamper proof call recording format and multi-level access control keeps your data safe.
  

• Hybrid Voice Logger: Record analogue, VoIP and/or digital calls and audio broadcasts within the one server.
  

• Highly Accessible: Remote access and control software included with unlimited licenses.
  

• Powerful Voice Logging: Comprehensive call recording, search, monitoring and playback capability.
  

• Cost Effective: Single unit solution for all your telephone and radio recording requirements.
  

Key Features

• VoIP (SIP, H.323 and RTP), digital (ISDN) and analogue voice logging.
  

• 2-Way Radio Recording
  

• Up to 60 simultaneous VoIP sessions and/or ISDN calls in any combination, with an additional 60 simultaneous analogue lines per voice logger.
  

• Up to 60,000 hours / 350,000 individual call records stored onboard.
  

• Built-in LCD and control panel.
  

• Configure, live monitor and search the voice logger via LAN/WAN/VPN/Dialup.
  

• Archive calls to a network hard drive or DVD/CD. Optional Blu-Ray archiving.
  

• Secure and tamper proof call recording format.
  

• One-click real-time call monitoring.
  

• Comprehensive call search capability.
  

Professional, Automatic Voice Logging for Phone & Radio
When call recording is critical to your operations, you need a professional, dedicated voice logging system. Total Recall Max Rack is the solution for your call recording needs now and into the future, offering combined VoIP, digital and  recording within the one unit.

Access Call Recordings the Way You Want
Live monitor, search and replay calls from the built in control panel, with simple navigation keys and a big, bright 130 x 97 mm TFT LCD display. Alternatively, all unit functions and configuration can be managed via your network and Remote Manager - Windows™ PC software included with unlimited licenses as part of your voice logging solution.

Simple GUI and Navigation
Your solution can be managed from the built-in control panel via three menus (Logging, Search and Options) and four simple navigation keys. Call replay control keys (play/pause, fast forward, rewind, stop) are also included.

Reliable and Fault Tolerant Voice Logger
Your calls are stored on mirrored, swappable RAID hard drives, to guard against losing your critical call records due to drive failure. Hot-swap power supplies are standard, as is support for SNMP alarms. Multiple hardware alarms warn users about potential problems with your phone recording system so preventative action can be taken. As Total Recall is CentOS Linux based, you can take advantage of the security, speed and reliability of an enterprise-grade UNIX operating system.

Long Term Call Recording Storage and Archive

Store up to 60,000 hours / 350,000 individual calls onboard at 16 kbps HQVQ compression. You also have the option to automatically archive calls at pre-set intervals to inexpensive CD or DVD media, or via your TCP/IP network to a NAS or other networked hard drive. Optional Blu-Ray support provides portable ultra-high capacity archiving possibilities.

Powerful Voice Logger PC Client Included
All unit configuration, live monitoring, search and replay functions may be performed from the convenience of your networked PC running Windows 7/Vista/XP/2K. Copy calls from your Total Recall unit or archive discs to your computer, or email calls in .mp3, .wav or secure .trc formats. Remote Manager can also be used to add notes to calls in real time, which can later be used as a search parameter in conjunction with time, date, channel, extension, call direction, number called or CLI (where transmitted).

Multiple Security Options
Multiple password secured access levels ensure that important system functions are only available to authorised personnel. Access to all software functions and recording/monitoring channels is completely configurable on a per-user basis, which maintains your data security while extending the benefits of recording to more people within your organisation.

Centralised Voice Logger Management System
Use and manage multiple Total Recall units with one PC using Remote Manager, across the room via a LAN or across the world with a VPN.

User Definable Call Recording
Start and stop recording (depending on your telephony interface) by voltage detection, VOX detection, SIP or H.323 session, ISDN D-Channel, and Record-on-Demand (software or DTMF code control, where available). Beep tone is selectable per analogue channel, and access to live monitoring is configurable per user-defined extension. Record-on-Demand gives users the option to record or discard current calls, or even to partially record calls if required. Record 100% of calls, or between user-defined times - the choice is yours.

Multiple Playback Options
Continuously live monitor current calls by extension. Replay calls via control panel & unit speaker, headphones, line-out jack; or replay via the inbuilt media player in Remote Manager.

High Channel Density
Mix and match up to 60 analogue channels and up to 60 combined VoIP and ISDN channels.

Connect up to four ISDN spans to Total Recall Max Rack. Analogue channels are field upgradable in 4, 8 or 12 channel multiples, up to the maximum of 60 channels. Additional VoIP or ISDN channels are activated by a simple license key, up to the maximum 60 channels.

Do You Have Total Recall?
Proven in thousands of installations worldwide, Total Recall is the professional and cost effective choice in voice logging systems and services.

Can You Remember Everything That Was Said?

TOTAL RECALL MAX RACK - SYSTEM SPECIFICATIONS

Onboard Controls

• Built in 130 x 97 mm TFT LCD & Keypad, playback controls, headphone & line-out jacks with volume control.
  

Channel Capacity

• Analog: 60 simultaneous channels, in 4, 8 or 12 channel modules.
  

• VoIP: 60 simultaneous channels in 10 channel modules.
  

• ISDN: 60 simultaneous channels in 10 channel modules (E1) or 12 channel modules (T1), up to four spans connected.
  

• Hybrid Mode: 60 analog channels plus 60 channels of combined VoIP/ISDN.
  

Channel Inputs

• Analog 2-wire POTS, FSKR, DTMF, PSTN line interface RJ11C/RJ12/RJ14
  

• SIP (RFC3261, RFC2976, RFC2833), H323 (ITU-T H.323, ITU-T H.225, ITU-T H.245), SDP (RFC3264), RTP (RFC3550)
  

• National ISDN 1 & 2, Nortel DMS 100, AT&T 4ESS, Lucent 5ESS, Euro ISDN).
  

• Recording Trigger: On Demand (via software or DTMF code trigger), off-hook voltage detect, VOX (6 levels, -20 dBm to -40 dBm). VoIP session (SIP, H.323), ISDN D-Channel.
  

Reliability Features

• Dual 350+350W hot-swap power supplies.
  

• RAID swappable mirrored DATA hard drives
  

• SNMP alarms, event log & audit trails.
  

Offline Storage

• CD-R/DVD+RW, TCP/IP network archiving to Windows or UNIX Systems (NFS v2/3, CIFS/SMB).
  

Onboard Storage

• RAID Swappable SATA Hard Drives provides storage for up to 60,000 hours or 350,000 calls at 16 kbps HQVQ compression.
  

Security

• Multiple user levels, password controlled. Configurable channel access by user..
  

Operating System

• Linux (CentOS 5.2)
  

Database

• SQL, up to 60,000 hours or 350,000 calls. Programmable retention options.
  

Remote Management

• Remote Manager Windows PC Software compatible with Windows 7/Vista/XP/2K is included with unlimited licences. Secure Java program allows full unit configuration and utilisation via LAN/WAN/VPN or 56k Dialup. Wizard-based installation.
  

Call Playback Options

• Continuous live monitor by extension, call replay via unit speaker & control panel, headphones, line-out; or via network & remote PC with Remote Manager software. Play, fast forward, rewind and pause controls.
  

Playback Search Parameters

• Extension name, time/date, dialled number or incoming number (CLI/DTMF where available), call duration, call direction, channel number, user-added note.
  

Dimensions & Weight

• Dimensions : 220 (H) x 480 (W) x 420 (D) mm.
  

• Weight : 20 Kg.
  

Network

• 10/100/1000 Mbps Ethernet, TCP/IP.
  

ALL SPECIFICATIONS SUBJECT TO CHANGE WITHOUT NOTICE